We are committed to providing service marked by high standards of honesty and integrity. We guarantee all of our products to be in the condition described upon arrival. If a product arrives and it does not match the listing, please contact us and we will replace your product or refund your purchase. If you encounter a problem with your order, please be sure to contact us so that we can take care of the issue for you. Customer satisfaction is our number one top priority. We love our customers and are eager to earn a five stars feedback for a first-rate service experience.
Easy Returns and Return Authorisation
Returns and exchanges are accepted within 30 days from the day of purchase. For return authorization please send an message, or email us, within this time frame to obtain a return approval (RMA number). Merchandise shipped back without an RMA will be returned at the buyer's expense.
Returned items are reviewed by us upon receiving them. We can only accept a return if it is returned to us in exactly the same condition as they were sent to you. I.e in unopened and in original packaging. They must include all internal packing materials, instruction manuals and all accessories. Please do not make any marking on the manufacturer box, or use it as a shipping box.
Shipping and handling charges are not refundable. Items that are shipped free, if returned, a refund less our original shipping cost will be given. Please note that we cannot accept Returns or Refund requests for change of mind or buyer's remorse.
Minimum 12 Months Warranty
All our products offer a minimum 12 month warranty, while some have manufacturer's warranties of 24 or 36 months for peace of mind